On the POS
Day-to-day work on the till screen: selling, payment, receipts, shifts and table service.
Bookings on the POS
1 articlesSelling & taking payment
13 articlesAttach a customer and earn Cashpoints on the POS
Link the sale to a customer for receipts, history and loyalty points.
Give a discount on the POS
Apply a discount to a single item or the whole sale – as a percentage or a fixed amount.
Park and recall an order
Put a sale on hold to serve the next customer, and bring it back later.
Refund or return on the POS
Pay back a whole order or individual items to the customer, to the same payment method.
Remove or change an item before payment
Fix mistakes in the cart – remove an item, change the quantity or clear the whole sale – before you take payment.
Reprint a receipt or send it digitally
Print a copy, or send the receipt to the customer's email or phone.
Ring up a sale on the POS
The basics: add items to the cart, adjust the quantity, and go to payment.
Search for or scan a product on the POS
Find items fast when you have many buttons – search by name or scan the barcode straight into the cart.
Sell and redeem gift cards on the POS
Sell a new gift card, and accept gift cards as payment on a later sale.
Split the payment and the bill
Take several payment methods on one sale, or split the total between several guests.
Take a tip on the POS
Add a tip before payment, or let the customer tip on the card terminal – and track tips in the reports.
Take payment by card, cash and Vipps
Choose the method on the payment screen, complete the payment and hand over a receipt.
When the POS loses internet: what still works
What you can and can't do on the POS without internet – and what happens when it's back.
Shifts & cash-up
4 articlesCash in and cash out on the POS
Record cash put into or taken out of the drawer outside of sales, so the cash-up balances.
Close your shift and count the drawer
Count the cash, record the amount and close the shift – so you can see if the drawer balances.
Daily routine: opening and closing the shop
A simple checklist for a safe start and end to the day, from login to cash-up.
Log in and start your POS shift
Log in with your PIN and set a starting float before you begin selling.
Table service on the POS
3 articlesMove, merge and split a table bill
Move a bill to another table, merge two tables, or split the bill between guests.
Open a table and add items
Start a bill on a table, add rounds through the evening, and take payment at the end.
Use the kitchen display during service
How the kitchen reads orders on the screen and marks them ready as the food is made.