Use the kitchen display during service

The kitchen display (KDS) shows orders to the kitchen as they're rung up, so they don't need paper tickets. Here's how the kitchen uses it during service.

During service

1. New tickets appear on the screen in the order they arrive, with table or order number.
2. Start a ticket when you begin making it – some setups mark it "in progress".
3. Mark as ready / bump when the dish is done. The ticket is removed or moved to the done column.
4. Watch the time: older tickets can change color so you see what's urgent.

Good to know: Which items reach the screen is controlled by category routing. See "Routing a category to a kitchen printer". The screen is set up in the back office. See "Set up the kitchen display (KDS)".

Tip: If you bump a ticket by mistake, it's usually under recently completed – check there before re-entering it.