Orders

Refund or credit an order from the back office

When the customer isn't at the till, find the order in the back office and refund all or part of it.

Search and filter orders on the POS

Find sales quickly on the POS Orders page with source, payment status, date, and search filters.

Viewing the details of an order

Open any order to see its items, payments, customer, and refund status.

Where your orders come from (POS, Kiosk, Online)

Understand the Order Source filter and tell apart till, kiosk, and web orders.

Card terminal not responding: a quick check

What to check when a card payment won't go through, so you can take payment again fast.

Creating a custom payment method

Add your own payment type, such as Invoice or House Account, for special cases.

Setting up Vipps payments

Connect your Vipps account so customers can pay with Vipps across all channels.

Setting up Worldline card terminals

Assign a Worldline card terminal to a sales point, and set up online card payments.

Turning payment methods on and off

Choose which payment methods staff and customers can use per channel, and control whether the method can be refunded.