Searching and filtering your orders

The Orders page lists every sale and return from your shop. At the top you will see quick stat cards: Total Orders, Total Revenue, Average Order, and Guest Orders. Below that, the Filters & Search card lets you narrow the list down to exactly what you are looking for.

Steps

1. Open Orders. Go to Orders in the back office. The full list loads automatically.
2. Search. In the Search box, type an order number, a customer name, or a phone number. The list updates as you type.
3. Look up a specific order. Use Order Number for the global order number, or Queue Number for the daily queue number.
4. Narrow by date. Set Date From and Date To to focus on a period.
5. Add more filters. Choose an Order Type (Takeaway, Dine-in), Order Source (POS, Kiosk, Online), Transaction Type (Sale, Return), Payment Method, Payment Status, Cashier, Kiosk, or Customer Type (Guest, Registered). You can also set Min Amount (NOK) and Max Amount (NOK).
6. Sort the results. Pick a Sort By option and toggle between Newest First and Oldest First.
7. Reset. Click Clear All Filters to start over, or Refresh to reload the latest orders.

Tip: Combine filters to answer real questions, for example "all card returns last week" by setting Transaction Type to Return, Payment Method to card, and a date range.

Good to know: Use the page-size selector at the bottom to show more orders per page when you are scanning a busy day.