Search and filter orders on the POS

The POS Orders page shows sales from the till, kiosk, and online ordering. Use the filters at the top when you need to find a receipt, check unpaid attempts, or open an order for a return.

Steps

1. Open Orders from the POS menu.
2. Choose a source at the top: All Orders, Kiosk, PoS, or Online.
3. Choose payment status: Paid orders for completed sales, Unpaid attempts for pending or partly paid orders, or All orders for everything in the period.
4. Use the search field Search by receipt #, order #, customer... if you know the receipt number, order number, or customer name.
5. Set the date range with From and To.
6. Tap Clear Filters to return to the default view.
7. In the table, check Payment. Orders are marked Paid, Unpaid, Partly paid, or Cancelled, so incomplete attempts are easy to separate from completed sales.

Tip: Start with Unpaid attempts when a customer says payment did not complete. Switch to All orders if you want to see both completed sales and failed attempts in the same period.