NordPay

Set up a self-order kiosk

Configure a self-order kiosk: order mode, languages, receipts and the behaviour guests see on screen.

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A self-order kiosk lets guests order on their own. Kiosks are assigned by your administrator and appear automatically under Sales Points > Self-Order Kiosks.

Steps

  1. Open Sales Points from the menu and select the Self-Order Kiosks tab.
  2. Find your kiosk in the list and click Edit (or the Settings / Kiosk Settings button on the card for every option).
  3. Give the kiosk a Display Name, e.g. "Entrance" or "Counter 1".
  4. Choose the Order Mode: Takeaway only, Dine in only, Dual (ask guest) or Retail mode. With Dual you can set the Default First Option (which option shows first).
  5. Set the Inactivity timer (minutes) - the kiosk shows a warning 20 seconds before clearing the cart.
  6. Turn on Require table number for dine-in if guests should enter a table number, and decide whether Auto-reset clears the kiosk after inactivity.
  7. Under Available Languages choose Follow Default or a custom selection. Norwegian is always on.
  8. Optionally turn on Auto-print customer receipt and pick a printer.
  9. Click Save Changes (Save changes).

Share the kiosk link with Copy link to open the correct kiosk on the device.

Setting Used for
Order Mode Takeaway, dine-in or both
Inactivity timer Clears the cart after quiet periods
Available Languages Languages the guest can choose

Tip: The menu, categories and prices (incl. VAT) are shared across the whole business - the kiosk shows the same product catalog as the till, so you don't need to rebuild the menu per kiosk.

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