Reset a PIN, disable or remove a staff member

When a staff member leaves, or a PIN is compromised, act quickly. You can reset the PIN, disable access temporarily, or remove the user entirely.

Reset a POS PIN

1. Go to Staff / Users and open the person.
2. Set a new POS PIN and save. The old one stops working.

Disable access temporarily

1. Open the staff member.
2. Turn off / deactivate the account. They can't log in until it's turned back on – useful for leave.

Remove a staff member

1. Open the staff member.
2. Choose Remove / Deactivate when they leave.

Good to know: Past sales, hours and history are kept even if you remove the user – your reports stay complete.

Tip: When someone leaves, disable or remove the account the same day. It's the simplest security step you have.