Editing and deleting products
Open a product to update details, change active status, or remove products you no longer sell.
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Prices change and products come and go. Here is how to update details, change status, or delete a product in your catalogue.
Edit a product
- Go to Products → Products.
- Find the product using the search box, Category, or the Status filter. You can choose All statuses, Active, or Inactive.
- Click the product row to open it.
- Make your changes on the Generally tab under Product Information.
- Use Active product to make the item sellable or pause it. Inactive products stay visible in the product list, but cannot be sold in POS, kiosk, SmartPOS, or web ordering.
- Click Update Product. If the You have unsaved changes bar appears at the bottom, click Save or Cancel.
Tip: You can also change status directly from the product list using the switch in the Status column.
Delete a product
- Open the product as above.
- Scroll to the bottom and click Delete Product.
- In the confirmation box, click Delete.
Good to know: Deleting cannot be undone, but past sales still appear in your sales reports. If you only want to stop sales for a while, use Active product or Out of Stock instead of deleting.
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