Creating a customization group (toppings, sizes, add-ons)
Build a group of options such as toppings or sauces that customers can choose at checkout.
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Customization groups let customers tailor a product — add extra toppings, swap a sauce, or remove an ingredient. You build them under Products → Customizations.
Steps
- Go to Products → Customizations (page title Customization Groups).
- Click Add New Customization.
- Choose a Type at the top:
- Remove — let customers leave out a default ingredient (e.g. "no onions").
- Add — offer extra items at an additional cost (e.g. toppings, sides).
- Change With — let customers swap one option for another and pick exactly one (e.g. choose a sauce).
- Pick a Scope: Global (applies to every product) or Specific (only the products or categories you choose under Apply to).
- Enter a Title that customers will see, such as "Extra toppings". Add an optional Description for your own reference.
- Click + Add Items to choose the options for this group.
- Click Create Customization to save.
Tip: Keep the Title short and clear — it is shown to customers at the point of sale.
Good to know: The Description is an internal note only. It is never shown to customers.
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