Set up the Kitchen Display (KDS)

The Kitchen Display (KDS) shows new orders on a screen in the kitchen. You control one shared routing policy for all order channels under Settings > Kitchen Screen.

Steps

1. Open Settings and select Kitchen Screen.
2. Turn on Use Kitchen Screen (KDS). If it is off, orders route to printers only.
3. Check the KDS device assigned / No KDS device assigned badge to see whether a screen is connected.
4. Open the screen via the Kitchen Display URL with Open, or copy the address with the copy button and open it on the kitchen device.
5. Optionally enable Fallback to Printer if KDS is Offline so orders print if the screen loses contact.
6. Turn on Skip Pending - Send Orders Directly to In Progress if new orders should start in the In Progress column without anyone tapping Accept.
7. Optionally set a Fixed Preparation Time (minutes) - leave it empty to let staff set the time when accepting.
8. Choose a Fallback Printer (optional) and a KDS Offline Timeout (seconds) if needed.
9. Click Save Kitchen Settings.

Good to know: Till, self-order kiosk and web ordering share the same routing. Product and category printer mappings are used first; the fallback printer applies only when an item has no such mapping.