Monitor and connect SmartPOS devices

The SmartPOS tab in Sale points is used both to connect new Ingenico DX8000 devices to your business and to check devices that are already in use.

Steps

1. Go to Sale points and open the SmartPOS tab.
2. In Connect a SmartPOS, read the steps for the NordPay SmartPOS app. Also check Before you connect the terminal so the device has Wi-Fi or mobile data.
3. Find the registration screen in NordPay SmartPOS on the physical device and enter the code in Six-digit code.
4. Wait for a status message, for example The code is valid and the device is available., then click Connect SmartPOS.
5. Under Connected SmartPOS devices, find the devices connected to your business.
6. Click Rename device if you want a clearer name, fill in Device name, and save with Save name.
7. Check Sales point, Model, App version, Terminal Serial, Last contact, and Registered to identify the physical device.
8. Open Terminal metadata if you need details reported by the device.
9. Check Terminal State, Battery, Printer (Ready or Not ready), and Reported capabilities when troubleshooting.

Tip: If payment or printing stops, start with Last contact, Terminal State, and Printer before restarting the device.