Park and recall an order

When a customer will come back later, you can park the sale and free up the POS for the next customer. For phone orders, you can also add an optional ready time or print a slip for the kitchen.

Steps

1. Add the items to the cart and tap Park Order.
2. Under Park Type, choose General for a normal parked order, or Table if the order belongs to a table.
3. For table parking: enter Table Number with the number pad, or tap Open table map and choose the table on the map. In the table map, confirm with Confirm or Add to Table if the table is already occupied.
4. For a normal parked order, use Ready Time (Optional) if needed. Choose an option such as +15 min, enter a time manually, or use Clear.
5. Add a note in Comment (Optional) if useful, for example the customer name or "pickup 14:30".
6. Tap Park Order or Park at Table. Use Print & Park if you also want to print a slip; when a ready time is set, the printout shows READY AT with the time.
7. To bring the order back, tap Parked Orders, open the right order, and choose Send to Cart.
8. If the order is no longer needed, tap Delete, review Delete parked order?, and confirm with Yes, delete.

Good to know: Orders with a ready time show Ready with the time, or Overdue, in the list. When alerts are enabled, Parked Orders can blink when an order is close to its ready time.